Terms of service
Welcome to Nexus Looks
Thank you for shopping with Nexus Looks. These Terms of Service explain the rules for using our website and buying products from our online store. Please read them before browsing, placing an order, or using our services.
By using this website, you agree to these Terms and our Privacy Policy, Shipping Policy, Return and Refund Policy, Payment Policy, and Cancellation Policy. If you do not agree, please do not use our website.
About Nexus Looks
Nexus Looks is an online fashion store offering products such as sneakers, shoes, handbags, belts, and other accessories. We aim to make online shopping clear, convenient, and secure. Our products, website content, and services are offered under these Terms.
Who Can Use Our Website
By using our website, you confirm that you are at least 18 years old, or that you have permission from a parent or legal guardian. You also agree to provide correct information, follow applicable laws, and use our services responsibly.
Updates to These Terms
We may revise these Terms when our services, business practices, security needs, or legal requirements change. Updated Terms will appear on this page and take effect when posted, unless applicable law requires otherwise. Please review this page occasionally.
Website Access
We try to keep our store running smoothly, but access may sometimes be interrupted by maintenance, technical problems, security updates, or services we use from other companies. We cannot promise that the website will always be available or free from errors.
Acceptable Use
You may browse products, place orders, manage account information where available, and contact our support team. You must use the website legally and in the way it is intended to be used.
You must not:
- Use false details or pretend to be another person.
- Make fraudulent orders or misuse discounts.
- Try to access accounts or systems without permission.
- Upload harmful files, viruses, or malicious code.
- Interfere with website performance or security.
- Collect personal information without permission.
- Copy or automatically collect website content without authorization.
- Use the website in violation of any applicable law.
If these rules are broken, we may restrict access, cancel affected orders, or take other appropriate action where permitted by law.
Product Details and Images
We aim to show accurate descriptions, sizes, colors, prices, and images. However, colors may look slightly different because of screen settings, lighting, and product updates. Please read each product description and size guide carefully before ordering.
If we discover incorrect product details, we may correct the listing. Your rights under applicable consumer laws are not affected.
Product Availability
Products are offered while supplies last. Stock may change, and an item may become unavailable after you order. We may limit quantities, update our selection, or stop offering a product. If we cannot fulfill your order, we will contact you about available options, such as a replacement or refund.
Prices and Currency
Unless we state otherwise, prices are shown in US dollars (USD). We may change prices, update promotions, or correct errors. New prices normally apply to future purchases, not orders already completed, except where a genuine pricing mistake requires us to contact you before fulfilling the order.
Any applicable taxes or extra charges will be shown during checkout as required.
Orders and Acceptance
Placing an order does not always mean it has been accepted. We may review orders for payment confirmation, stock availability, accurate information, and security. We may decline or cancel an order because of unavailable items, payment problems, suspected fraud, major pricing errors, or legal requirements.
If we cannot complete your order, we will notify you and handle any payment collected in line with our policies and applicable law.
Payments
Please enter correct billing and payment information. Payment options available to you will appear at checkout. Your bank or payment provider may need to approve the transaction before we process your order. For more information, read our Payment Policy.
Shipping and Delivery
Delivery estimates are not guarantees. Shipping can be affected by carrier delays, weather, holidays, customs procedures where applicable, and other events outside our control. Please read our Shipping Policy for shipping locations, fees, processing times, and estimated delivery windows.
Returns and Refunds
Returns, replacements, exchanges, and refunds are reviewed under our Return and Refund Policy. Please check that policy for eligibility, the return window, and how to request support.
Order Cancellations
If you need to cancel an order, contact us as soon as possible. Cancellation depends on how far your order has progressed. An order that has already shipped cannot normally be cancelled and may instead be covered by our Return and Refund Policy. Please see our Cancellation Policy.
Discounts and Offers
We may run sales, offer discount codes, or provide special deals. Each offer may have its own conditions, such as valid dates, selected products, or minimum purchase amounts. Promotions may change or end, and they cannot be exchanged for cash unless required by law.
Intellectual Property
The Nexus Looks name, our original website design, written content, graphics, and other original materials belong to Nexus Looks or are used with permission. Product brands, logos, trademarks, and images owned by other companies remain the property of their respective owners.
You may not copy, reproduce, republish, or commercially use protected website content without the appropriate permission.
Customer Reviews and Other Submissions
If you submit a review, image, comment, or suggestion, you confirm that you have the right to share it and that it is lawful and not misleading. You allow Nexus Looks to display and use your submission to operate and promote our store, subject to applicable law and our Privacy Policy.
We may remove content that is abusive, fraudulent, unlawful, or otherwise violates these Terms.
Website and Product Disclaimers
We work to provide reliable information and services, but our website is made available on an “as is” and “as available” basis. To the extent allowed by law, we do not guarantee uninterrupted access, error-free operation, or that every website detail will always be current.
Nothing in these Terms removes warranties or consumer protections that cannot legally be excluded.
Limits on Liability
To the extent permitted by applicable law, Nexus Looks is not responsible for indirect or consequential losses arising from website interruptions, delivery delays, technical problems, or third-party services. Where the law allows, our liability for a specific order is limited to the amount paid for that order.
These limits do not apply where liability cannot legally be excluded or restricted.
Your Responsibilities
You agree to use our services lawfully and may be responsible for losses or claims resulting from your unlawful activity, misuse of the website, or infringement of another person's rights, to the extent permitted by law.
Third-Party Services and Links
Our store may use outside providers for payments, shipping, website hosting, analytics, and other services. We may also link to third-party websites. Those services and websites may have their own rules and privacy policies. We encourage you to read them before using those services.
Events Outside Our Control
Events such as severe weather, natural disasters, transport interruptions, government restrictions, widespread system outages, or other unexpected circumstances may affect service and delivery. We will try to communicate important delays and find a reasonable solution when possible.
Restricting or Ending Access
We may restrict or stop access to our services if someone violates these Terms, attempts fraud, puts website security at risk, or engages in unlawful activity. We will take these steps only as appropriate and subject to applicable law.
Applicable Law
These Terms are subject to applicable laws and consumer protection rules in the jurisdictions relevant to your purchase. Any dispute will be handled by the appropriate court or dispute-resolution body as required by applicable law.
If Part of These Terms Is Invalid
If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply as far as the law allows.
Entire Agreement
These Terms, together with our published store policies, describe the general agreement between you and Nexus Looks for using our website and purchasing from our store. Any separate terms required by law or expressly agreed for a specific purchase will also apply.
Contact Us
If you have questions about these Terms or need help with an order, please contact our support team.
Business Name: Nexus Looks
Support Email: support@nexuslooks.com
Phone: +1 (218) 577-1025
Business Hours: 9:00AM–5:00PM
Chat Support: Available 24/7
Business Address: 6265 Squire Dr NE, Fridley, MN 55432-5243, United States